Privacy Policy

In compliance with the principles of legality and transparency and in order to provide the information to the interested parties established in articles 13 and 14, we inform you of the characteristics of the processing of personal data that is carried out under the responsibility of AQUATICKETS LANZAROTE, SL :

Treatment: (I) Human Resources Management. (II) Attention to web requests (III) Commercial management. (IV) Billing, accounting and fiscal management. (V) Administrative management. (VI) Customer management. (VII) Attention to the exercise of rights. (VIII) Notification of security breaches where appropriate.

Purpose: (I) Selection of personnel, training, preparation and sending of payroll, and other documents necessary for the employment relationship, prevention of occupational risks. (II) Respond to the requests received through the website (III) Sending of commercial communications (IV) Preparation of the invoices to the client, preparation of the official accounts and calculation, presentation and liquidation of taxes, preparation of mercantile documents, as balances and memories. (V) Administrative management that involves collections and payments and relationship with suppliers. (VI) Provision of services contracted by clients (VII) Address requests for rights exercises related to personal data. (VIII) Notify the interested parties and the Control Authority of security violations that may affect the rights and freedoms of the interested parties. (IX) Quality control of the services provided.

Legitimation: (I) and (VI) Application of contractual and pre-contractual measures. (II), (V) and (IX) Legitimate interest (IV) Law 58/2003, of December 17, General Tax. (III) Legitimate interest and consent of interested party (VII) and (VIII) Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the treatment of personal data.

Term of Conservation: (I) Duration of the employment contract and the necessary term to take care of responsibilities derived from the labor benefit. (II) and (IX) The term necessary to attend the request, as well as during the duration of the liabilities that may arise. of them. (III) While the stay in the islands lasts. (IV) and (V) Six years for mercantile purposes, and the necessary term to take care of responsibilities derived from the liquidation of taxes. (VI) While the provision of the service lasts and the time necessary to meet the responsibilities derived from it. (VII), (VIII) and (IX) The term necessary for the fulfillment of said purpose, as well as for the duration of the responsibilities that may derive from them.

Recipients: (VI) Terrestrial and maritime transport companies and any provider providing the services requested. (VII) and (VIII) Spanish Agency for Data Protection. (IX) Tripadvisor (www.tripadvisor.es)

Exercise of rights: You can exercise your right of access, rectification, deletion, limitation and opposition to treatment, under the terms and conditions established in the personal data protection regulations Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of individuals with respect to the processing of personal data, by sending a request by email to info@touristticket.com or in writing to: Calle Anzuelo, 20, Puerto del Carmen, CP 35510, Las Palmas indicating in any case the Reference: "Protection of data" together with a document that proves your identity as a photocopy of the DNI, as well as to file a claim with the Spanish Agency for Data Protection.

 

PRIVACY POLICY

 

Who is responsible for the processing of your data?

The owner of the company and this web page is AQUATICKETS LANZAROTE, SL, so any personal data that you communicate through this web page as the data collection forms that are done in person will be treated under the responsibility of AQUATICKETS LANZAROTE, SL

 

What personal data do we collect? (How do we get them?)

We will ask you for the minimum necessary data to carry out the purposes indicated in the previous section, normally, name and surname, address, and contact information.

 

How do we use the personal data that we manage under our responsibility?

We use your data for the following purposes:

 

(I) Management of Human Resources of the agency.

(II) Attention of requests from the web

(III) Sending Commercial Communications

(IV) Billing, accounting and fiscal management.

(V) Administrative management that involves collections and payments and relationship with suppliers.

(VI) Customer management.

(VII) Exercise of rights.

(VIII) Security Gap Notification

(IX) Quality control of the services provided

 

And the use we make of them is exclusively the necessary for each of the purposes, for example for the management of human resources, we send data to our labor advice to draw up work contracts and payroll, also to the bank for the payment of salaries and the State Agency of the Tax Administration to report on the annual withholdings we practice on salaries, the Mutual and the Occupational Risk Prevention Company, but except for obligation or to receive a service necessary for the development of Our activity does not communicate or treat data for additional purposes.

 

For how long?

When data processing is imposed by a standard, this usually incorporates the period during which data must be treated or stored, so the Commercial Code establishes the obligation to keep the data for accounting and commercial purposes for six years, but There are certain assumptions such as the application of certain deductions that require the keeping of economic justifications for a longer period, sometimes up to fifteen years.

 

Disclosure to third parties

As in the previous cases, the data we communicate to third parties are always limited to the minimum necessary.

 

What security measures do we apply to personal data?

AQUATICKETS LANZAROTE, S.L. has appropriate policies and technical and organizational measures to safeguard and protect your personal data against illegal or unauthorized access, accidental loss or destruction, damage, use and illegal or unauthorized disclosure.

 

We will also take all reasonable precautions to ensure that our staff and employees who have access to your personal information have received appropriate training.

 

What are your rights as the owner of the data?

You have the right to request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes that were collected. You have the right to obtain confirmation about whether in AQUATICKETS LANZAROTE, S.L. We are dealing with your personal data or not. You have the right to access your personal data and obtain a copy of them, as well as to request the correction of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data is no longer necessary for the purposes They were collected. In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. AQUATICKETS LANZAROTE, S.L., will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. Likewise, you can exercise the right to the portability of the data, as well as revoke the consents that you have provided. You can exercise these rights by request email addressed to info@touristticket.com or in writing to: Calle Anzuelo, 20, Puerto del Carmen, CP 35510, Las Palmas attaching a copy of your ID or other document that proves your identity, and indicating clearly the right he wants to exercise. Finally indicate that you can file a claim with the Spanish Agency for Data Protection, especially when you have not obtained satisfaction in the exercise of their rights.